Effective date: January 18, 2026
Last updated: January 18, 2026
1. Who We Are
We are ONLY.HUMAN, a brand operating in the Philippines. We act as a Personal Information
Controller for the personal data you provide.
2. What Data We Collect
Depending on your interaction with us, we may collect:
● Identity & contact data (name, email, mobile number)
● Order and fulfillment data (items, size, quantity, delivery address, order notes)
● Payment verification details you provide (e.g., transaction reference or proof of payment)
● Feedback and survey responses
● Basic technical/usage data if you use our online links/forms (e.g., device and log
information), depending on the tool used
3. Why We Collect It
We use your data to:
● Process and fulfill orders (confirmation, delivery coordination, support)
● Communicate order status and service messages
● Improve our products and operations through aggregated feedback
● Send marketing updates only if you opt in
● Maintain security or prevent fraud/abuse (e.g., detecting spam/duplicate submissions
and verifying payments where applicable), and keep records for accountability
We provide a privacy notice at the point of collection (e.g., our order/feedback forms).
4. Sharing / Disclosures
We do not sell personal data.
We may share only the minimum necessary personal data with service providers when needed
to fulfill your request (e.g., courier/logistics for delivery, and the tools we use for forms, email, file
storage, and order tracking). If we make material changes to how we share personal data (e.g.,
new categories of service providers or new purposes), we will update this policy and reflect the
new Last updated date.
5. Retention
We keep personal data only as long as necessary to fulfill orders/requests, provide customer
support, and maintain reasonable business records. When no longer needed, we will delete it
from our active records or de-identify it where feasible.
If you request deletion, we will confirm completion via email, subject to any lawful or legitimate
need to retain certain records (e.g., resolving disputes or maintaining basic transaction logs).
6. Security Measures
We implement reasonable organizational, physical, and technical safeguards appropriate to the
data we process.
7. Your Rights
Subject to the Data Privacy Act, you may request to:
● Access: receive a copy of the personal data we have about you via email after
verification.
● Correction: update inaccurate or incomplete information
● Deletion or Blocking: delete your data from our active records or restrict further
processing where deletion is not applicable
● Withdraw consent: for optional communications (e.g., marketing), at any time.
To protect your data, we will verify your identity before acting on requests. Requests may
be sent to: only.human1115@gmail.com
8. How To Contact Us
For privacy requests (access/correction/deletion) or questions, email:
only.human1115@gmail.com. We aim to respond within a reasonable time.
9. Changes To This Policy
We may update this policy as our processes evolve. If we make material changes (e.g., new
types of data collected, new purpose, new sharing partners), we will update this policy and
reflect the new Last updated date.
